Gift Card - Terms and Conditions
These Gift Card Terms and Conditions ("Terms") apply to all digital gift cards ("Gift Cards") issued by Avari Co ("we", "us", "our") via our website www.avari.au.
By purchasing, using, or redeeming a Gift Card, you agree to be bound by these Terms, as well as our general Terms of Sale and Privacy Policy.
1. Purchase and Use
Gift Cards are valid for purchases made exclusively on www.avari.au.
Gift Cards cannot be used to purchase other Gift Cards.
Gift Cards are not reloadable and may not be resold, transferred for value, or redeemed for cash (except where required by law).
2. Expiry
Gift Cards purchased from Avari Co expire three (3) years from the date of issue, unless otherwise specified.
The expiry date will be clearly stated at the time of issue. After expiry, any unused balance will be forfeited and cannot be refunded.
3. Non-Refundable
Gift Cards are non-refundable and non-returnable. No refunds or exchanges will be provided for change of mind.
4. Lost, Stolen, or Unauthorised Use
Please treat your Gift Card like cash. Lost, stolen, damaged, or unauthorised Gift Cards will not be replaced, reissued, or refunded.
5. Fraud and Security
We reserve the right to cancel any Gift Card or refuse a transaction if we suspect fraudulent, unauthorised, or unlawful activity.
Activation or redemption of Gift Cards may be delayed pending verification of payment details.
6. Purchase Limits
To to protect against fraud or misuse, we may impose limits on:
- The number of Gift Cards purchased
- The total value of Gift Cards purchased
- The number of Gift Cards redeemed per order
7. Chargebacks and Cancellations
If a chargeback or payment dispute is initiated after a Gift Card purchase, we reserve the right to cancel the associated Gift Card(s) without notice.
8. Balance Enquiries
To check the balance of a Gift Card, please contact our Customer Care team at support@avari.au.
9. Liability
To the extent permitted by law, we exclude all liability for any loss or damage (direct or indirect) arising from the purchase, use, or inability to use a Gift Card.
10. Governing Law
These Terms are governed by the laws of [State], Australia. You agree to submit to the exclusive jurisdiction of its courts.
Additional Gift Card Terms
11. Multiple Gift Cards
You may redeem multiple Gift Cards in a single transaction, subject to a maximum of 5 Gift Cards per order and a total maximum value of $500.
We reserve the right to change these limits at any time without notice.
12. Partial Redemption
If the total amount of your purchase exceeds the value of the Gift Card, the balance must be paid using another accepted payment method.
If the total amount of your purchase is less than the value of the Gift Card, the remaining balance will stay on the Gift Card for future use.
13. No Reload
Gift Cards cannot be reloaded with additional funds once issued.
14. Promotional Gift Cards (if applicable)
Promotional or complimentary Gift Cards issued by us may be subject to different terms and shorter expiry periods, which will be communicated at the time of issue.
Promotional Gift Cards are not redeemable for cash.
15. Gift Card Errors
In the event of an error relating to the price, issuance, or redemption of a Gift Card, we reserve the right to correct the error and, if necessary, cancel affected orders and refund the purchase amount.
16. Suspension or Termination
We may suspend or cancel Gift Cards or customer accounts if we reasonably believe they have been used fraudulently, unlawfully, or otherwise in breach of these Terms.